A simple but effective, safety conversation is one of the most
powerful instruments to manage risk. Unfortunately, many supervisors are not
good at conversation. Most organisations don't invest the time and resources
into training supervisors to be effective conversationalists. It is assumed
that an effective conversation and skilled questioning come naturally.
In workplaces with a technical focus, engineers and technicians are usually
quite poor at effective conversations. It's not their bread and butter; "soft
skills are generally not a big part of their technical training. The most
important skills to having an effective safety conversation are: pitching,
framing, questioning and priming. Without understanding, coaching and practicing
these skills, you will have little chance of properly hearing and influencing
culture and behavior at work.
However, every day, safety conversations take place at all levels of a company,
from executives and managers to front-line supervisors and workers. These
conversations have great potential for improving workplace safety and health.
The blog safety risk provides 20 Tips as Safety Conversation Essentials.
AplusA-online.de - Source: safety risk