Migrant workers in the international hotel industry

This Report - published by the International Labour Organization (ILO) -
addresses complex themes relating to migrant work and migrant workers in the
international hotel industry, recognizing that the experience of migrant
workers (international and internal), their employers and the wider community
varies greatly in different countries and cultures.

The migrant workers' presence in the hotel industry has the potential to
benefit host countries and employers at destination in bringing new skills,
knowledge and innovation as well as a competitive advantage to many companies.
Migrant workers can also benefit from their migration experience via higher
earnings (wage gaps between the country of origin and destination) as well as
the acquisition of skills (technical, occupational and soft skills). However,
many migrant workers accept low paid and casual work; their employment is
oftentimes seasonal. Segmentation of the labour market, stereotyping and
discrimination make the foreign(-born) workforce more vulnerable than the local
one. Especially where migrant workers have little or no education or training,
they face a heightened risk of exploitation.

Training opportunities are therefore crucial for migrant workers. As stressed
at the Global Dialogue Forum on New Developments and Challenges in the
Hospitality and Tourism Sector that was held at the ILO in November 2010, "the
future HCT workforce will have greater diversity of gender, ethnic background
and age profile. To be effective, approaches to skills development for the
sector should be part of long-term national growth strategies so that skills
development, the industry's HR needs and overall national labour market
policies are linked".

More info - Source: International Labour Organization (ILO)