Can we rent a wheelchair for the duration of our visit to the fair?
Wheelchairs can be hired from our first aid station at the North Entrance. Ask the exhibition staff or use the hall telephones located next to all entrances. In addition, a number of special vehicles are available in Duesseldorf. However, a pre-registration or pre-order is strongly recommended due to a limited number.
First aid: + 49(0)211/45 60-230 or -231 Taxi centre for special vehicles: + 49 (0) 211 333 33
Do you offer childcare during the fair?
The regulations for childcare vary depending on the trade fair. In general, we only offer childcare for leisure fairs, not for trade fairs.
Registration is not necessary. Please discuss the duration of care and details with the care personnel on site. Please note that announcements via the hall loudspeakers are not possible during the trade fair!
Can I leave my luggage anywhere for the duration of my visit to the trade fair?
At the entrances North, East and South we offer you the possibility to leave your cloakroom and luggage with our staff. After your visit to the fair, you can pick up the items again.
At some events, not all three entrances are open. Please follow the signs. Lockers are not available.
I am meeting business partners / friends at the trade fair. Is there a central meeting point?
The meeting point is located in the North Entrance area. The symbol (four arrows pointing to a centered point) is widely visible.
Is it permitted to bring pets to trade fairs?
Dogs are generally undesirable on the exhibition grounds. Exceptions are guide dogs and other dogs that support disabled people.
Does the fair offer WLAN on the grounds?
Our comprehensive WiFi network provides wireless internet access to our visitors. Use it to check mails, to get information about exhibiting companys or you download the Messe Düsseldorf App. The name of the WiFi Network is "HOTSPOT". Just connect!
Visitors with eTicket receive an access code for the complete day together with their entrance ticket. This code includes 1 GB data volume and a speed of 2 Mbit/s.
Additional premium voucher with unlimited volume and higher speed can be ordered online on the starting page of our HOTSPOT. Payment can be done quick and easy with Paypal. If you prefer to pay cash, the purchase is possible at the fair administration cashiers office.
Exhibitors have the possibility to buy WiFi vouchers in the office of Deutsche Telekom.
Is there a lost and found office on the exhibition grounds?
The North Entrance Area is one of three areas of the exhibition grounds where you can take advantage of various services "in one place". In the North Entrance Area you will also find the police and the lost and found office integrated there:
Contact: Police station and lost property office at the North Entrance Phone: +49 (0)211 4560-420 Police station Ulmenstrasse (24 h service) Phone: +49 (0)211 870-9230 or -9213