Declaration of principles to the quality policy
Ever since it was up to ALWIT to manufacture and sell products of highest quality in order to satisfy the customer. At the same time the today so often quoted „risk assessment“, always was basis for the development of user-specific personal protective equipment. The contact to the customer, in addition the supplier, testing institutes and the cooperation in different standardization committees guarantees for the fact that ALWIT products are the state of the art and correspond to the European directive.
In order to achieve these goals the workflow of the company in the organizational, technical and commercial area is arranged according to the rules of DIN EN ISO 9001:2015. Our goal is to raise the quality by decrease of complaints, as well as by improving of the information flow. Reaching these goals and a constant improvement, the examination and supply of instruments for the introduction and implementation of this system, as well as all further quality-assurance or quality improving arrangements have the highest priority to the general management of ALWIT. In the management manual all organizational and operational sequences are fixed, that have a direct effect on the quality of the products and the services. Each of the employees is responsible for the planning, controlling and monitoring of these activities. Each employee has been informed of the following guiding principles of the quality policy of ALWIT GmbH:
offer an optimal cost/performance ratio
processing of orders in time
recognize and solve the problems of our customers
qualified and friendly behaviour during customer contact
increase of creativity and personal responsibility of the employee
development and progress in the sense of the customer
The representation on this internet side should be a component of our quality policy, also. We hope that our view of quality complies with the expectations of the customer, we will however chase our quality goals in the future and actualize and improve this management system by continuous system audits.