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Company news

Date

Topic

09 Nov 2021

Cooperation with Rodenstock GmbH

Cooperation of Rodenstock GmbH with Multitone Elektronik International GmbH in the planning and installation of a personal emergency signal system

Tradition that obliges - For more than 140 years, Rodenstock has been a global innovation leader in the field of ophthalmic optics. With around 4,900 employees, Rodenstock is represented by sales offices and distribution partners in more than 85 countries and produces at a total of 14 locations in 13 countries.

The safety of employees in production is a top priority at Rodenstock. To ensure that this is fully guaranteed, the laboratories at the Munich site as well as the hazardous materials warehouse outside have now been secured with the innovative and patented personal emergency signal system (PNA) EkoSecure® from Multitone.

Small, handy and user-friendly personal emergency signal devices (PNG) are operated via a self-sufficient area-wide radio network. In an emergency, the employee triggers a voluntary (manual) or voluntary-independent (automatic) alarm at the PNG. The alarm is transmitted to the personal emergency signal receiving centre (PNEZ) within seconds together with a location (localisation). The PNEZ is located at the reception of the site, which is manned 24 hours a day. The entire radio network is highly reliable and has been implemented without the need for complex cabling. EkoSecure® is certified by the DGUV according to DIN VDE V 0825-1.

Among other things, solvents are stored in the hazardous materials warehouse in the outdoor area. Therefore, the new Multitone EkoSecure® ATEX-PNG is used here due to the fire and explosion hazard. The special feature of the Multitone ATEX-PNG is its shape, size and weight: it is identical to the standard PNG and therefore extremely comfortable to carry and use.

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25 Oct 2021

EkoMS - The innovative management and logging software

The innovative management and logging software EkoMS for EkoFamily personal security, emergency signal and nurse call systems, receives additional features and an optimized user interface in the latest version.

Thus EkoMS in the new version 1.0.7 has now additionally a functionality for the display of notifications on computers/PCs integrated in networks.

In addition to the typical alarm messages on messengers, pagers, DECT phones or via app on smartphones, it is now also possible to display alarm messages on the PC at the workplace of defined users. A small additional program is installed on the respective computers that starts automatically each time a user logs on. In case of an alarm, a notification field is displayed on the PC screen. In addition, an acoustic signal tone draws attention to the pop-up window of the new alarm message.

To ensure attention and security in any case, the notification field is only closed again when the user has consciously acknowledged the alarm message. The notification function is activated via user licenses. In this way, the costs of the software can be controlled on a user-specific basis.

In addition, authorizations can be stored in the configuration in order to display different messages and alarm types for dedicated users or groups, e.g. department-, function- or location-related.

During the optimisation of EkoMS, great importance was also attached to intuitive user guidance. The user benefits from this simplification especially when configuring and creating reports to evaluate the call volume.

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22 Oct 2021

Personal emergency signal system for sewage treatment plant applications

Planning and installation of a personal emergency signal system for sewage treatment plant applications

Multitone Elektronik International GmbH has planned and implemented an extensive EkoSecure® personal emergency signal system (PNA) for the sewage treatment plant of a municipal operator in North Rhine-Westphalia to protect the employees.

A screening plant, a grit chamber, several clarifiers, the sludge disposal system and the buildings for the operating technology are located on the grounds of the sewage treatment plant. Some of the facilities are connected to each other via underground maintenance tunnels. Every year, several million cubic metres of wastewater and rainwater are treated and then returned to the water cycle.

The safety of the employees has top priority for the plant manager. To ensure this, the plant engineering staff were equipped with small, handy and user-friendly personal emergency signal devices (PNG). Several EkoSecure® radio repeaters ensure comprehensive radio coverage throughout the plant premises. This also includes underground maintenance corridors. In an emergency, the employee triggers a voluntary (manual) or voluntary-independent (automatic) alarm at the PNG. The alarm is transmitted to the personal emergency signal receiving centre (PNEZ) within seconds together with a location (localisation). The entire radio network is highly reliable and has been implemented without complex cabling. EkoSecure® is certified by the DGUV according to DIN VDE V 0825-1

A special requirement was solved with the Multitone i-Message alarm server: Via the ESPA-X protocol, it forms the interface between the PNA and the control technology of the wastewater treatment plant. This allows fault messages to be sent to the display of the PNG. This allows the employee to react immediately to malfunctions.

ESPA-X is a proprietary successor of the ESPA 4.4.4 protocol. ESPA-X stands for Extended Signaling Protocol for Alarm Process - XML and is based on TCP/IP and XML.

ESPA-X will support future alarming requirements. Decentralized locations of remote building structures are more and more networked via contemporary as well as structured network cabling with modern TCP/IP (Transmission Control Protocol/Internet Protocol) based network protocols and replace the old telephone copper cabling. VoIP with SIP replaces the previous ISDN telephone connections. Alarm messages are increasingly routed to a central location via alarm servers to centralize services.

We are pleased to offer the Multitone i-Message alarm server now also with ESPA-X protocol. With this, a flexible communication and alarm platform can be built up, which enables the standardized implementation of a multitude of systems. The customer as a user benefits from long-term investment security," explains Frank Rotthoff, Managing Director of Multitone Elektronik International GmbH and adds: "With the combination of certified EkoSecure® PNA and IP-based i-Message alarm server, we can provide our customers with an extremely efficient system with a dual benefit - security and time-critical message transmission."

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15 Oct 2021

Planning and installation of the radio nurse call solution EkoCare® in the clinical centre Schloss Lütgenhof

The Lütgenhof Castle Clinic is an acute clinic for personal medicine. The private clinic specialises in the treatment of stress-related illnesses. Personal Medicine combines excellent conventional medicine with psychosocial diagnostics and therapy in a special atmosphere and implements individually tailored therapy programs in the full inpatient stay and in the day clinic. A team of professionally trained doctors, nurses and therapists provide care for patients 365 days a year, 7 days a week.

The hospital's building dates back to a 19th century mansion and underwent extensive renovations in 2020. To avoid a considerable amount of wiring in the listed building, the high-quality patient rooms were equipped with the innovative EkoCare® radio nurse call system from MULTITONE.

In addition to the clearly arranged wall call modules and corridor lights for rooms and bathrooms, mobile and user-friendly hand-held transmitters for the nursing staff as well as small handy fobs for the patients can be integrated into the system if required. This means that both assistance and emergency calls can be sent in seconds from any location within the radio network to colleagues in the building or to the nursing staff room.

The exact location of the person calling for help is transmitted with each call, thus enabling immediate and targeted deployment of care personnel. EkoCare® does not require any complex wiring and can therefore be procured and implemented with a comparatively low investment volume.

EkoCare® is a highly flexible solution, allows both the connection of existing building technology such as fire alarm systems and can thus be fully integrated into the building management for the safety of residents and staff.

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08 Oct 2021

Planning and installation of a deaf alarm system for E. Breuninger GmbH & Co.

With the full commissioning of the goods service centre of E. Breuninger GmbH & Co. in Sachsenheim (Ludwigsburg district), the deaf alarm system in the event of a fire was also put into operation by Multitone Elektronik International GmbH.

In Sachsenheim, conveniently located in the motorway triangle between the A8 and A81 near Stuttgart, E. Breuninger GmbH & Co. opened one of the most modern goods service centres for fashion in Europe in June 2020. On a gross floor area of around 76,000 m², up to 700 employees ensure that the fashion articles, which are sold via bricks-and-mortar stores or online mail order, are processed quickly. When the goods service centre opens, E. Breuninger GmbH & Co. will employ around 30 people who are hard of hearing or deaf.

Since the acoustic alarm is not sufficient for these employees in the event of a fire, the company decided to install a radio-based alarm system from the Multitone Elektronik International GmbH. In the event of a fire alarm, the deaf person receives the alarm message as a text message on the display on his or her personal paging receiver, and is also made aware of the alarm message visually via an LED and, above all, haptically via the vibration of the integrated vibration module ("two-senses principle").

The radio coverage on the entire company premises ensures that the alarm can be transmitted to the affected employees at any time and anywhere and that the appropriate evacuation measures can be initiated.

Fire alarms are implemented using the Multitone i-Message alarm server, which receives information from the fire alarm control panels, processes it and sends it to targeted groups of people via a radio transmitter infrastructure.

With the expansion of the goods service centre already planned for the following years, the radio infrastructure can be adapted and expanded to the new conditions at any time.

"With Multitone's deaf alarm system, we reliably protect our highly motivated employees even in the event of a fire," confirms Mr. Ralf Schubert, Head of Occupational Safety and Fire Protection at E. Breuninger GmbH & Co. and adds: "The cooperation with Multitone has proven itself in all phases - starting with the joint project discussion, through planning, to the handover of the system."

"We are pleased about the good cooperation with E. Breuninger GmbH & Co.", explains Frank Rotthoff, Managing Director of Multitone Elektronik International GmbH. "A quick fire alarm for hearing-impaired or deaf employees can save lives and is thus an indispensable part of the fire protection concept," Rotthoff continues.

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01 Oct 2021

EkoTek® personal security system for the University Medical Center Mainz

Multitone Elektronik International GmbH has planned and implemented a comprehensive EkoTek® personal security system for the Department of Psychiatry and Psychotherapy at Mainz University Hospital to protect staff and patients.

The Clinic for Psychiatry and Psychotherapy treats the entire spectrum of mental illnesses and provides full care for the city of Mainz.

Patients from outside Mainz can also be treated at the clinic, especially if they have special symptoms that require treatment at a university hospital. With 126 in-patient and currently 9 day-clinic treatment places, the clinic is one of the largest bed-bearing departments of the Mainz University Medical Center. The wide range of therapies offered enables treatment in all phases of mental illness, from intensive treatment in acute therapy to short-term rehabilitation with workload testing and reintegration aids.

The safety of employees and patients is also the top priority here. To ensure this, the patented EkoTek® personal security system with currently one central unit and around 300 repeaters ensures the safety of over 120 employees.

The small, handy and user-friendly mobile emergency call transmitters can be used to send out different will-dependent and will-independent alarms in case of need, based on radio signals and without the need for complex wiring. The position of the employee is transmitted to the devices of other colleagues, security personnel, a control centre or optionally external services within seconds and to the exact room. In this way, assistance measures can be initiated immediately and helpers can be directed in a targeted manner. EkoTek® thus ensures improved safety for medical and nursing staff and at the same time reduces the workload for security services.

"We wanted maximum safety for our employees combined with maximum freedom of movement without cables and wires. EkoTek® is a very effective system," says Juta Leite Barbosa, safety officer at the Department of Psychiatry and Psychotherapy at the University Medical Center Mainz, explaining her decision in favor of Multitone's personal safety concept.

"We are delighted to be working with the Universitätsmedizin Mainz," explains Frank Rotthoff, Managing Director of Multitone Elektronik International GmbH. "For a personal security system, reliable, mobile and permanent availability is crucial. With EkoTek® we are able to cover extensive applications that go far beyond conventional solutions available so far in terms of size and reliability, while still being able to be flexibly expanded at a later date," assures Rotthoff.

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24 Sep 2021

ATEX personal emergency signal device (PNG) receives GS mark

The EkoSecure® ATEX-PNG complies with the EU ATEX Directive 2014/34/EU and is DGUV certified according to the EN 60079-0 and EN 60079-11 standards. The device bears the equipment marking Group II, Category 1G. It is suitable for use in potentially explosive atmospheres in ATEX zones 0, 1 and 2.

After extensive testing, the DGUV (German Social Accident Insurance) has certified the Multitone ATEX-PNG in accordance with DIN VDE V 0825-1 ("Personal Emergency Signal Systems") and awarded the product the GS mark for "tested safety". The entire EkoSecure® portfolio is thus fully certified and offers users the highest level of safety.

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17 Sep 2021

Multitone goes ESPA-X

The Multitone alarm server series of the i-Message 4.0 generation has been extended by the future-oriented ESPA-X network protocol.

Up to now, a standard serial data interface with the ESPA 4.4.4 protocol has been used to connect nurse call systems with DECT and personal information systems, especially in the hospital and elderly care sector. The ESPA 4.4.4 protocol was defined by the European Selective Paging Manufacturers Association (ESPA) more than 35 years ago and has been widely used as a communication protocol between solutions from different manufacturers.

In the recent past, however, the requirements for alarming have changed. Decentralized locations of remote building structures are increasingly networked via contemporary as well as structured network cabling with modern TCP/IP (Transmission Control Protocol/Internet Protocol) based network protocols and replace the old telephone copper cabling. VoIP with SIP replaces the previous ISDN telephone connections. Alarm messages are increasingly routed via alarm servers to a central location in order to centralize services.

In order to meet these new requirements, an open community of interest, the ESPA-X Community, consisting of manufacturers from different industries, has been founded to adapt the previous ESPA 4.4.4 protocol to the decentralized requirements of the future and according to today's protocol structures. Multitone is a member of the ESPA-X community of interest to promote the spread of ESPA-X. ESPA-X today stands for: "Enhanced Signaling Protocol for Alarm Processes - or Enhanced Signaling Protocol for Alarm Processes." It is an XML-based client-server architecture on the LAN interface. With ESPA-X, a flexible communication platform can be set up that enables the manufacturers of these systems to implement it in a standardized way. At the same time, the customer as user benefits from guaranteed, long-term investment security.

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10 Sep 2021

Multitone solutions for inclusive workplaces to safeguard hearing impaired people

Especially for hearing-impaired employees, Multitone offers effective messaging solutions for notification in case of danger. Small, handy paging receivers are part of the information chain. The fire alarm system or the building monitoring system is connected to the compact Multitone central system via a contact or a data interface. In the event of an alarm, the alarm message is transmitted within seconds as an individual or group call and is announced by a very loud and long signal tone, a visual signal and additionally by a built-in vibration module. In this way, hearing-impaired employees are reliably informed of a fire or other dangerous situations (two-senses principle) and can quickly leave the building according to defined and tested routine procedures.

These solutions are now used in a wide variety of areas and sectors, e.g. public authorities, vocational training centres, trade and industry. A representative article with video was published on this.

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03 Sep 2021

Cooperation with the Ceratizit Group in the planning and construction of one of the world's largest EkoSecure® personal emergency signal systems

Together with its local partner, Telkea ICT, Multiton Elektronik GmbH has planned and implemented one of the world's largest EkoSecure® personal emergency signal systems (PNA) at the CERATIZIT Luxembourg headquarters.

For more than 95 years CERATIZIT has been developing and manufacturing sophisticated hard material solutions for cutting and wear protection: whether highly specialized cutting tools, indexable inserts, carbide rods or new carbide and cermet grades, for example for wood and stone machining.

For the protection of lone workers and maintenance technicians, an area of around 400 x 300 meters was networked with radio technology both indoors and outdoors. In this area there are different buildings with up to 4 floors, laboratories, production halls and office areas.

Multitone's EkoSecure® PNA is equipped with handy, user-friendly mobile messengers (PNG), so that in case of emergency, help can be directed to the scene immediately and in a targeted manner. In addition, a willful or non-willful alarm is also triggered in case of need. In this case, the alarm as well as the position of the employee is transmitted to the colleagues' personal emergency signal device (PNG) or the personal emergency signal receiving centre (PNEZ) with area accuracy and within seconds. EkoSecure® is certified by the DGUV according to DIN VDE V 0825-1. In addition, there is the option to expand the system in the future with a compatible alarm server. With the Multiton i-Message alarm server, external locations can be integrated and emergency plans can be controlled centrally. In addition, an i-Message app developed by Multitone supports the forwarding of alarms and time-critical messages along with images, audio and video files to commercially available smartphones outside the sites. The data itself remains secure on the user's server.

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27 Aug 2021

Cooperation with Hottinger Baldwin Messtechnik GmbH in the planning and installation of an EkoSecure® personal emergency signal system (PNA)

Multiton Elektronik GmbH has planned and implemented a comprehensive EkoSecure® personal emergency signal system (PNA) to safeguard lone workers at the Darmstadt headquarter of Hottinger Baldwin Messtechnik GmbH (HBM).

Since 1950, HBM has been the market leader for precise and reliable measurement products. Measurement data from HBM is an important guide for tens of thousands of users worldwide in all phases of the product life cycle: design, development, production and maintenance.

With subsidiaries in 30 countries, HBM provides its customers worldwide with results you can trust.

The scope of the personal emergency signal system (PNA) now implemented at the Darmstadt headquarters covers all stand-alone workstations in the areas of production, test engineering, test laboratories and water treatment. Employees are equipped with a total of 14 handy, user-friendly mobile messengers (PNG), so that in an emergency, help can be directed to the scene of the incident immediately and in a targeted manner. Depending on the need, a willing or unwilling alarm is triggered. The alarm as well as the position of the employee is transmitted to the PNG of the colleagues or the personal emergency signal receiving centre (PNEZ) at the gate with area accuracy and within seconds. The entire radio network is highly reliable and has been implemented without complex cabling. EkoSecure® is certified by the DGUV according to DIN VDE V 0825-1.

"Hottinger Baldwin Messtechnik relies on an up-to-date and effective quality management system to manufacture its products. A key element of this QM system is the safety of employees in the various production areas and offices throughout the HBM premises in Darmstadt. The personal emergency signal system from Multitone is an important part of our safety concept," explains Thomas Bach, Team Leader of the Torque Department.

"We are pleased about the good cooperation with Hottinger Baldwin Messtechnik GmbH," explains Frank Rotthoff, Managing Director of Multiton Elektronik GmbH, and adds: "With EkoSecure® we have been able to implement the latest technology for in-house occupational safety at stand-alone workstations. The wireless networking of the components means that there is no need for cost-intensive cabling. This means that the system can be installed in a very short time and without great expense, and can also be expanded in the future if required. A modern solution for the future," Rotthoff continues.

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20 Aug 2021

Cooperation with the Protestant Hospital Bethel in the planning and installation of the radio nurse call solution EkoCare®

For more than 25 years MULTITONE has been supporting the Protestant Hospital Bethel in an advisory and executive capacity with their requirements in the field of time-critical message transmission and alerting. As early as 1994, a "paging system" developed by MULTITONE with its own self-sufficient radio network was set up at the Bethel Protestant Hospital.

Even by today's standards, the reliability of such systems is largely unrivalled. In the past as well as today, they have helped in sub-areas with the time-critical message transmission of persons or entire groups  "Emergency, urgently report to department C2".

Furthermore, since 2011, the clinic has additionally relied on the EkoTek® personal security system developed and patented by MULTITONE in various security-relevant areas, as well as the EkoCare® wireless nurse call system since 2019. Here, employees are equipped with handy and user-friendly mobile messengers so that in an emergency, help can be directed to the scene of the incident immediately and in a targeted manner. In addition, a willful or non-willful alarm can be triggered if necessary. In this case, the alarm as well as the position of the employee is transmitted to the messenger of the colleagues or to a central office with area accuracy and within seconds.

With the innovative EkoCare® radio nurse call system from MULTITONE, a concept has now been implemented at Johannesstift which, in addition to equipping the rooms and bathrooms with clear wall call, bathroom modules and room corridor lights, also includes mobile and user-friendly hand-held transmitters for the nursing staff. This allows both assistance and emergency calls to be sent in seconds from any location within the radio network to colleagues in the home or the care staff room. The exact location of the person calling for help is transmitted with each call, thus enabling immediate and targeted deployment of nursing staff.

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13 Aug 2021

Safeguarding of nursing staff and patients at Capio Maria Clinic, Stockholm

Capio Maria Clinic in Stockholm is a specialist clinic for the outpatient and inpatient treatment of drug and alcohol dependent patients. As in all medical facilities, effective and time-critical communication is essential for smooth operations. Due to the potential danger in a facility of this type, it is important to protect caregivers and patients in the best possible way in the event of an emergency.

The requirement

Capio Maria Clinic's existing wired emergency call system had significant limitations in operation, maintenance and expandability. In the event of an alarm, site personnel were notified with voice messages over loudspeakers. A less than discreet and rather disruptive form of notification in the daily routine.

The hospital therefore decided to introduce a modern nurse call and personal security solution. The requirements were discussed with LOTS Security AB, the hospital's supplier of time-critical communication solutions since 1995. After a thorough review of the specifications, LOTS Security AB designed Multitone's EkoTek® nurse call and personal security solution, a wireless radio communication system using multi-channel technology.

The solution

EkoTek® was implemented in seven wards, over four floors for defined areas and teams. The system includes 200 mobile emergency signal transmitters (messengers) and more than 400 radio transmitters (repeaters).

The configuration of the system took into account the requirements of the staff as well as their habit of working with voice alarms. The messengers were programmed in such a way that, in addition to text messages, different sound signals can also be transmitted. These allow immediate classification of requests and responses - from emergency calls to assistance requests, to patient calls.

In addition to locating nursing staff in the event of an emergency call or assistance request, the radio transmitters (repeaters) are also used for the nurse call. This can be triggered by the patients' small handy call FOBs, motion detectors, door alarms or other connected devices.

The result

The radio-based EkoTek® system offers caregivers and patients much more mobility while providing the security of being able to call for help immediately and in a targeted manner. In addition, the installation and maintenance of the system is much less time-consuming and disruptive to the day-to-day running of the hospital than a wired solution.

The new emergency signaling devices enable the nursing staff to identify the type and priority of the message by means of the sound signal without having to look at the display. This is particularly useful when responding to emergency calls from care staff in difficult or dangerous situations.

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